Privacy Policy
How we handle information when you call us or visit this website.
Summary
This policy explains what information we handle when you visit dumontwaterdamagepros.com or call our line. We are a call-only service. This site has no forms, no accounts and no comment boxes.
Calls to our line may be recorded for quality and training purposes.
Information we receive when you call
When you call, we receive your phone number and what you tell us, such as your address and a description of the water damage. We use this information to understand the problem, to send help and to follow up on the job.
Calls to our line may be recorded for quality and training purposes. If you do not want to be recorded, tell the person who answers, and we will explain your options.
We may share the details of your call with the licensed and insured restoration professionals who respond to your job, so they can reach you and arrive prepared. We do not use call details for any other purpose.
Information collected by this website
This website does not ask you to submit personal information through a form. Like most websites, our hosting provider may keep basic technical logs, such as the page requested, the time and the type of browser. We use this kind of information to keep the site working and to understand which pages are useful.
The pages with maps load an embedded map from Google. When a map loads, Google may receive technical information from your browser. The page also loads fonts from Google Fonts. Review Google's own policies if you want to know how it handles that information.
Cookies
We do not set advertising cookies. If we add analytics later, we will update this page to say so.
How long we keep information
We keep call details and any recordings only as long as we need them for the purposes above or as the law requires. After that, they are deleted or made anonymous.
Your choices
You can ask what information we hold about your call, ask us to correct it or ask us to delete it, subject to legal requirements. Email [email protected] with the phone number you called from and the date of the call.
Our site does not target children, and we do not knowingly collect information from anyone under 13.
Changes to this policy
We may update this policy, and we will change the date on this page when we do. If you have questions, email [email protected] or call (844) 950-6900. Our address is 40 Washington Avenue, Dumont, NJ 07628.