About Dumont Water Damage Pros

Who we are and what we do

Dumont Water Damage Pros is an emergency water damage line for homeowners, landlords and businesses in Dumont, New Jersey, and the nearby towns of Haworth, Cresskill, New Milford, Demarest and Oradell. We answer calls around the clock and send licensed and insured restoration professionals to the job.

Our work starts when water is where it should not be. That includes a burst pipe, a failed water heater, a leaking roof, a backed-up drain, a flooded basement or a slow leak that has been wetting a wall for weeks. We stop what can be stopped, remove the water, dry the structure and explain what comes next.

We are a call-only service. There is no form to fill in and no booking page. You call one number, describe what happened and talk to a person about what to do first.

How a call works

Every call follows the same short path:

• You describe the source of the water, how long it has been running and which rooms are wet.
• We tell you what to do right now, such as shutting off the main valve or the power to a wet area.
• We explain the scope and the price before work starts, so nothing about the job is a surprise.
• Crews extract water, set drying equipment and take moisture readings.
• We explain what remains, such as removing wet material or rebuilding, and what to bring to your insurer.

How we think about the work

Water damage is a race against moisture. Wet drywall, flooring and framing can begin to grow mold if they stay wet, and EPA guidance says to dry wet materials within 24 to 48 hours. That is why we treat every call as urgent and why the first hour matters more than the first week.

We follow the published industry standards for the work. ANSI/IICRC S500 covers water damage restoration and S520 covers mold remediation. We name them as the standards the industry uses, and we encourage you to ask any company, including ours, whether its crews work to them.

We also try to be plain about what we do not know. We do not diagnose health problems from mold, because that is a question for a physician. We do not promise that a claim will be approved, because only your insurer decides coverage. We do not guarantee that mold will never return, because no one can promise that while moisture is possible.

What we handle

Our service pages explain each cause of water damage in detail. This table shows where to start.

Where we work

Dumont is a Bergen County borough of 1.95 square miles with 6,572 housing units at the 2020 Census. It borders Bergenfield, Cresskill, Demarest, Haworth, New Milford and Oradell, and our crews cover the borough and those neighboring towns. Each town has its own page with local details, which you can find on our service areas page.

Beyond those towns we also take calls from places such as Tenafly, Closter, River Edge and Emerson. Call the line, give the address and we will tell you plainly whether we can help.

Our office address is 40 Washington Avenue, Dumont, NJ 07628. You can email us at [email protected], although for water damage the phone is faster.

How we write what you read here

The guides on this site are written by the Dumont Water Damage Pros team and not by a named expert. They are general information, written to help you ask better questions of your insurer, your plumber and any contractor you hire. Each guide includes a local note and a local question, and each one links to the service pages that match its topic.

We do not publish reviews, star ratings or case studies on this site. When we have real, verifiable records to show, we will add them. Until then, we would rather say less and have it be true.

If you read something here that you believe is wrong, tell us by email, and we will check it. Our guides are updated when we find an error or when standards change.